Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit websites. They help websites remember your actions and preferences, analyze site traffic, and enhance your browsing experience. This Cookies Policy explains how bitLLMs uses cookies and similar technologies such as local storage, pixel tags, and web beacons.

By continuing to use our website and platform, you consent to our use of cookies as described in this policy, unless you have configured your browser to reject them.

Types of Cookies We Use

1. Strictly Necessary Cookies (Always Active)

These cookies are essential for the operation of our Service. They enable core functionality such as secure login, session management, load balancing, and navigation. Without these cookies, certain features would not work properly. You cannot opt out of strictly necessary cookies as they are required for security and basic functionality.

• Session cookies: Maintain your logged-in state
• Security tokens: Prevent cross-site request forgery (CSRF)
• Load balancer cookies: Distribute traffic efficiently

2. Functional Cookies

These cookies remember your preferences and choices to provide a personalized experience. They may remember your language preference, UI theme selection, saved prompts, or previous input history. Disabling these cookies may affect certain convenience features.

3. Analytics & Performance Cookies

We use analytics cookies to understand how users interact with our platform, which features are most popular, and where improvements are needed. This helps us optimize performance, fix bugs, and prioritize development. We use aggregated, anonymized data and respect "Do Not Track" signals where possible.

• First-party analytics: Custom event tracking to measure feature adoption
• Session replay (optional): Anonymized interaction patterns to improve UX

4. Advertising & Marketing Cookies

bitLLMs does NOT serve third-party ads. We may use limited marketing cookies to measure the effectiveness of our own promotional campaigns (e.g., referral sources). We do not share your data with ad networks or data brokers.

Specific Cookies We Deploy

The table below lists the primary cookies used on our platform (subject to change):

• bt_session: Session identifier (necessary, expires at browser close)
• bt_preferences: Stores UI theme, language, default model settings (functional, 12 months)
• bt_auth_token: Secure authentication token (necessary, session-based)
• bt_analytics_id: Anonymized usage identifier (analytics, 24 months)
• bt_consent: Records your cookie consent preferences (necessary, 12 months)

How to Manage & Disable Cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies. Look for "Privacy & Security" or "Clear browsing data" in your browser settings. Please note that disabling necessary cookies may prevent you from logging in or using core features.
• Cookie consent tool: On your first visit to our site, you can adjust preferences using our cookie banner. You can change your preferences at any time via the "Cookie Settings" link in our footer.
• Do Not Track (DNT): Some browsers offer a DNT signal. While we respect DNT, our analytics are already privacy-preserving and anonymized by design.
• Third-party opt-outs: For analytics tools, you may use browser extensions like Ghostery or Privacy Badger.

To learn more about cookies in general, visit AllAboutCookies.org.

Similar Technologies

In addition to cookies, we may use:

• Local Storage & IndexedDB: Used to store larger amounts of data locally (e.g., drafts or cached assets) for improved performance. These are not sent to our servers automatically.
• Pixel tags (web beacons): Tiny transparent images used in email communications to confirm open rates and deliverability — helping us improve our support responses.
• Log files: Server logs automatically record technical information (IP address, browser type) for security and debugging purposes.

Cookies From Third-Party Integrations

Our platform may include limited third-party integrations that set their own cookies:

• Payment processors (Stripe): Set necessary cookies for secure checkout (if applicable). See Stripe's Cookie Policy for details.
• Open-source fonts (Google Fonts): May log requests for font files, but we serve fonts locally where possible to minimize tracking.
• Support widgets: If you use our chat support, third-party tools may set cookies for session continuity.

We do not control third-party cookies, and we encourage you to review their respective policies.

Updates to This Cookies Policy

We may update this Cookies Policy occasionally to reflect changes in technology, legal requirements, or our data practices. The "Effective Date" at the top indicates when this policy was last revised. Significant changes will be communicated via our website or email.

More Information & Contact

If you have any questions about our use of cookies or other tracking technologies, please contact us:

We respond to all privacy and cookie-related inquiries within 5 business days.